I am so unimpressed with Discovery Health service at their call centre

Item: Discovery Health
Rating: 1
Author: Grace M

I am so unimpressed with Discovery Health service at their call centre. I waited for 15 minutes without anybody answering the call. That’s a long time to wait for assistance

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

03 Dec 2025, 12:25

Dear Grace M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply03 Dec 2025, 12:25

Official

Dear Grace M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

08 Dec 2025, 08:04

Dear Grace M

We have been in touch with you to answer your comments.

Regards

Discovery Health Servicing Team

Discovery Health's reply08 Dec 2025, 08:04

Official

Dear Grace M

We have been in touch with you to answer your comments.

Regards

Discovery Health Servicing Team