I am shocked and disgusted how I have been treated.

I don't even know where to start! I joined Discovery medical aid in August of this year but my membership only started in October. I wanted to go see a gynecologist for a check up ( as far as I know you have a set amount per year for you to see specialists) I was informed by a discovery call centre agent I would have to see a GP first and he would have to give me a special form and refer me to see a gynecologist. I went and did everything they asked. I jumped through all the hoops for them in the end they didn't want to cover my gynecologists visit because apparently an Irregular period is a major gynecological issue and when I signed up I should have stated that. Correct me if I am wrong but I don't not know a single woman that gets there period on the 28th day of their cycle at 11am every single month, even on conceptive I still got my period 3 days early or 5 days late. They **** to me countless times! they sent a form to the GP trying to see if I had an underlying condition and I kept phoning discovery to see the progress of the form , I got so many different stories from "they received the form I will get the answer in 4-8 hours" then " they received the form but it won't show on their system" and then they didn't receive the form I must go the the GP and get the form and email it" I went to the GP and lost mind as I was annoyed already and the very polite receptionist informed me that they didn't pay the fee for the doctor to do a review for them, at this state I was almost in tears with frustration! I paid the R250 that they were meant to pay. In the mean time I had gone and see a gynecologist , they found a fibroid in my uterus and they needed to take it out immediately. Once discovery heard about this they refused to pay for me to even see a gynecologist and accused me of knowing that I had a fibroid. I was shocked and without words. I am a 21 year old women and never did I ever think I would have something growing inside of me and my gynecologist confirmed that it is almost unheard of having a fibroid in a 21 year old. I canceled my membership and I received an email from discovery saying they have suspended my membership(after I canceled it) from reasons that my irregular period caused my fibroid and I **** about the fibroid. My gynecologist is willing to fight them on this as he Is shocked that they can say an irregular period as any aid in the growth of the fibroid and to top it all off they have sent me a bill of R128. I am shocked that they **** to me so many times and I had to pay their admin fees because they were too *********** to pay them and then they accuse me of lying and send me another bill.