MT
Mariska T
1 reviews | Active since Oct 2012
30 Jul 2020, 11:58
I am not a CHILD
Where to begin???? So even though our savings are finished we are still allowed 2 GP visits each per year that the scheme will pay for. Come end of tne year they send all there endless meeting minutes and **** which absolutely NO ONE reads. In these papers Discovery has now decided that I first need to go see a nurse at Dischem and she will decide if I can see my GP???? What qualifies the nurse to say I can see my GP. I now have a R1600 bill with my doctor because I did not see the ****** nurse first.
And then, my husband gets a better position and he tells Discovery to stick their medical. They are REFUSING to cancel our policy. According to them, the company which he just left must cancel it....... Discovery, for the last time. We are not CHILDREN. Cancel the medical, insurance and bank account. You will not get a cent from us
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Replies (4)
Discovery Health's replyOfficial
30 Jul 2020, 13:56Dear Mariska
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply30 Jul 2020, 13:56
Official
Dear Mariska
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
MT
Mariska T's updateReviewer Update
30 Jul 2020, 14:27So, i have bern contacted and sppje to somrone that is very sarcastic and insists that i dance to his tune. According to discovery, i the person who's name the medical is on and who pays the bill every month have no say wheter or not i can cancel this policy. Tge compsny thst i used to work for has to call the shots on that decision according to discovery.
I have now had multiple phone calls and sent multiple mails and frankly, i am now done and will involve the ombudsman going forward.
What i want is very simple, CANCEL ALL PRODUCTS ASSOCIATED WITH MY NAME WITH DISCOVERY WITH IMMEDIATE EFFECT!!! This will be mh very last communication to or with Discovery. If you do not cancel and debit a single sent from me further you will face litigation.
Good bye.
Good people of South Africa, watch out for this company.....they will not even allow you to cancel their service when you have had enough of their sarcasm and condecending attitude. I am a grown ass 40 year old man......have some respect discovery!!!!
I have now had multiple phone calls and sent multiple mails and frankly, i am now done and will involve the ombudsman going forward.
What i want is very simple, CANCEL ALL PRODUCTS ASSOCIATED WITH MY NAME WITH DISCOVERY WITH IMMEDIATE EFFECT!!! This will be mh very last communication to or with Discovery. If you do not cancel and debit a single sent from me further you will face litigation.
Good bye.
Good people of South Africa, watch out for this company.....they will not even allow you to cancel their service when you have had enough of their sarcasm and condecending attitude. I am a grown ass 40 year old man......have some respect discovery!!!!
MT
Mariska T's update30 Jul 2020, 14:27
Reviewer Update
So, i have bern contacted and sppje to somrone that is very sarcastic and insists that i dance to his tune. According to discovery, i the person who's name the medical is on and who pays the bill every month have no say wheter or not i can cancel this policy. Tge compsny thst i used to work for has to call the shots on that decision according to discovery.
I have now had multiple phone calls and sent multiple mails and frankly, i am now done and will involve the ombudsman going forward.
What i want is very simple, CANCEL ALL PRODUCTS ASSOCIATED WITH MY NAME WITH DISCOVERY WITH IMMEDIATE EFFECT!!! This will be mh very last communication to or with Discovery. If you do not cancel and debit a single sent from me further you will face litigation.
Good bye.
Good people of South Africa, watch out for this company.....they will not even allow you to cancel their service when you have had enough of their sarcasm and condecending attitude. I am a grown ass 40 year old man......have some respect discovery!!!!
I have now had multiple phone calls and sent multiple mails and frankly, i am now done and will involve the ombudsman going forward.
What i want is very simple, CANCEL ALL PRODUCTS ASSOCIATED WITH MY NAME WITH DISCOVERY WITH IMMEDIATE EFFECT!!! This will be mh very last communication to or with Discovery. If you do not cancel and debit a single sent from me further you will face litigation.
Good bye.
Good people of South Africa, watch out for this company.....they will not even allow you to cancel their service when you have had enough of their sarcasm and condecending attitude. I am a grown ass 40 year old man......have some respect discovery!!!!
Discovery Health's replyOfficial
30 Jul 2020, 15:40Dear Mariska
We have contacted you. Your requested has been sent to the correct department for processing.
Regards
Discovery Health Servicing Team
Discovery Health's reply30 Jul 2020, 15:40
Official
Dear Mariska
We have contacted you. Your requested has been sent to the correct department for processing.
Regards
Discovery Health Servicing Team
MT
Mariska T's updateReviewer Update
30 Jul 2020, 15:52Really???? Sounded more like your agent was trying to speak over husband and then wanted to start shouting. And still you dont want to CANCEL our membership. The ombudsman is next to hear of your pathetic service. Stop phoning us for ****, just cancel!!
MT
Mariska T's update30 Jul 2020, 15:52
Reviewer Update
Really???? Sounded more like your agent was trying to speak over husband and then wanted to start shouting. And still you dont want to CANCEL our membership. The ombudsman is next to hear of your pathetic service. Stop phoning us for ****, just cancel!!