cS
corne S
1 reviews | Active since Oct 2009
26 Aug 2015, 11:10
I am just being ignored!!!!!
I am busy paying off an account with them, I am mailing and mailing and mailing to get the outstanding balance to see how much is left to pay, but they are just ignoring me.... If I skip ONE payment they will be on my case, but when I do a query......silence!!!
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Discovery Health's replyOfficial
27 Aug 2015, 14:25Hello corrass,
Thank you for your comment.
We confirmed that you've been contacted and your concerns addressed. As soon as all the transfers have been done, I will send through a reconciliation with a breakdown of all amounts received and the total outstanding amount.
Please accept our sincerest apologies for the inconvenience you've experienced in this regard. Please do not hesitate to contact us should you require any further assistance.
Regards
Annelize
Thank you for your comment.
We confirmed that you've been contacted and your concerns addressed. As soon as all the transfers have been done, I will send through a reconciliation with a breakdown of all amounts received and the total outstanding amount.
Please accept our sincerest apologies for the inconvenience you've experienced in this regard. Please do not hesitate to contact us should you require any further assistance.
Regards
Annelize
Discovery Health's reply27 Aug 2015, 14:25
Official
Hello corrass,
Thank you for your comment.
We confirmed that you've been contacted and your concerns addressed. As soon as all the transfers have been done, I will send through a reconciliation with a breakdown of all amounts received and the total outstanding amount.
Please accept our sincerest apologies for the inconvenience you've experienced in this regard. Please do not hesitate to contact us should you require any further assistance.
Regards
Annelize
Thank you for your comment.
We confirmed that you've been contacted and your concerns addressed. As soon as all the transfers have been done, I will send through a reconciliation with a breakdown of all amounts received and the total outstanding amount.
Please accept our sincerest apologies for the inconvenience you've experienced in this regard. Please do not hesitate to contact us should you require any further assistance.
Regards
Annelize