i am done better to die

in 2022 this medical company was so good to me ,now i have arthritis and my medication are paid from the scheme no medical savings now its a problem from 2023 i never got good service from pharmacy ,i am always turned away saying i must pay upfront money and they dont tell me wht is the problem ,i was so embarrased on the 21 november 2023 when i cant get my medication even now i am without and at night i cant sleep ,i dont know which medical schemme to take anymore serious