PS
Phillipine S

1 reviews | Active since Jun 2017

04 Nov 2020, 19:22

I am currently on the Key Care Plus plan and I had an emergency , anaphylaxis(allergic reaction)The nearest Hospital to me is Unitas, on the 14/10/2020 started feeling sick and pipe ways we’re closing,my tongue was swollen,could barely speak ,had to think

Discovery Key Care Plus

0
Replies (3)
Discovery Health
Discovery Health's reply05 Nov 2020, 07:35
Official
Dear Phillipine S
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply05 Nov 2020, 13:11
Official
Dear Phillipine S

We have been in touch with you to answer your comments.

Regards 
Discovery Health Servicing Team
PS
Phillipine S's update01 Dec 2020, 10:37
Reviewer Update
To this day. I was contacted on that particular day of the post. I haven’t been contacted since. I also sent an email to the agent who made contact. She hasn’t rep****. I also sent a claim to the claims email. Only received automated responses.