Huawei phone? Stay away from Vitality!

So I decided to switch my life cover to Discovery since they offered better benefits. This policy needs Vitality, so my health status can be monitored and therefore influence my policy benefits. Since I have a Samsung smar****ch I wanted to use it to track my steps etc. But guess what? Samsung health does not want t o sync any of my activities with the Discovery app on my Huawei phone.

They added my activities manually , but until today could not fix the problem I was advised to switch to the Huawei health app. So I did that.

Since December 2021 I stopped receiving points on Discovery. Try to re-link the app - its no longer showing up on the list of apps to link

Try to mail Discovery - No response Try to use the Whatsapp service - Not working Try to phone - Cant get to the right option, and never comes out to someone I can actually speak to

So HOW do I get this fixed if Discovery is unreachable??

Am I now forced to get a new phone to keep earning my points to keep my health rating??

So if you have a Huawei phone, be very careful joining Vitality! Everything moves very quickly when you are signing the policy, but after that you are left to soo to yourself.........