How to rip our customers off 101
<p>Discovery health have nailed me again, finding any reason not to pay a claim from in hospital benefits. I saw a Dr and they told the Dr that they had settled the claim we me and that is not true they partly settled the claim. I now sit owing the Dr. The reason they didn't pay in full was because of 3 amounts they say they settled in 2014 and 2015 that they say they shouldn't have. Why they didn't take that off our monthly contribution I don't know. What we pay a month for medical aid in a month a half makes up our yearly savings so do tell what happens to the rest. And why they look for reasons not to pay on a claim is so they can keep the money for themselves. I caution anyone looking at Discovery health to think twice. This is not the first time an in hospital claim has not been paid because of some reason or another.</p>
Dear kerry-ann-moran
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear kerry-ann-moran
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear kerry-ann-moran
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Dear kerry-ann-moran
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
