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Carisa H
1 reviews | Active since Oct 2015
22 Jan 2021, 05:54
HOW TERRIBLE!!!! Discovery refuse to pay for COVID TEST!!!
When I went for my COVID test the nurse at Lancet said I don't need a referring doctor to claim the test money back from Discovery, I got all the requested documents codes and everything for the claims department and now getting a message saying I need a referring doctor. If the nurse said to me go to the doctor first I would have wait but she advise it is fine and Discovery will definitely pay for this test. I have thousands in my savings and still Discovery don't want to pay out. I'm actually at this point to not refer anyone to use Discovery and so glad I didn't use them as my car Insurance.. Service went down they not what they use to be..
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Replies (3)
Discovery Health's replyOfficial
22 Jan 2021, 07:44Dear Carisa We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Discovery Health Servicing Team Regards
Discovery Health Servicing Team Regards
Discovery Health's reply22 Jan 2021, 07:44
Official
Dear Carisa We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Discovery Health Servicing Team Regards
Discovery Health Servicing Team Regards
Discovery Health's replyOfficial
25 Jan 2021, 15:16Dear Carisa We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply25 Jan 2021, 15:16
Official
Dear Carisa We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
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Carisa H's updateReviewer Update
27 Jan 2021, 15:15Thank you, please get back to me, Discovery should have all the missing information by now.
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Carisa H's update27 Jan 2021, 15:15
Reviewer Update
Thank you, please get back to me, Discovery should have all the missing information by now.