PP
Pamela P

1 reviews | Active since Feb 2014

07 Feb 2018, 18:55

How many times is hospitalisation required?

I am diabetic and have registered with Discovery for chronic medication. I have recently been hospitalised as a result of using clinically inappropriate insulin. I had to be resuscitated due to a hypoglycemic episode. I continually receive letters turning down appeals made by my doctor as well as the specialist who attended to me whilst under treatment for cellulitis. I have been without insulin for almost a year and simply cannot afford to pay nearly R11 000 pa in levies. I am a widowed state pensioner. The insulin prescribed is the only clinically appropriate option. Discovery insists that this is a choice and they are adamant that I use the formulary items. These HAVE been tried and they have serious side effects. Who will accept responsibility if I experience any of the horrible complications of diabetes? My blood sugar reading was 27.4 today.

0
Replies (3)
Discovery Health
Discovery Health's reply08 Feb 2018, 08:20
Official

Dear pampor

We are sorry to hear about your frustrations. We are investigating your case and will get back to you as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply09 Feb 2018, 15:22
Official

Dear pampor

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

PP
Pamela P's update11 Feb 2018, 17:08
Reviewer Update
My appeal form was sent on on the 1st of February already, The reference number is ********** 731.