How many requests does it take to change bank details!

Item: Discovery Health
Rating: 1
Author: Charmane K

<p>Absolutely ridiculous service from Discovery Health. Have requested a change in banking details 4 times - having submitted bank statement, proof of address, bank documents etc. and 6 months later they still continue to debit the closed account and summarily suspend my service!</p> <p>Come on Discover Health GET IT RIGHT!!!</p>

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

20 Sept 2016, 10:15

Dear Charmanem

We apologise for the frustration this has caused. We will contact you to resolve the matter as soon as we can.

Regards
Discovery Health Servicing Team

Discovery Health's reply20 Sept 2016, 10:15

Official

Dear Charmanem

We apologise for the frustration this has caused. We will contact you to resolve the matter as soon as we can.

Regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

20 Sept 2016, 11:26

Dear Charmanem

We have tried contacting you to assist with your query, however we were unable to reach you. We have sent you an email with further information.

Regards
Discovery Health Servicing Team

Discovery Health's reply20 Sept 2016, 11:26

Official

Dear Charmanem

We have tried contacting you to assist with your query, however we were unable to reach you. We have sent you an email with further information.

Regards
Discovery Health Servicing Team