How long should I wait for a response for a QUOTE

Good Day<br> <br> <br> I completed the online quote on Wednesday 01 July 2015, I received a call from a lady from the call centre yesterday morning @ 08:40 02 July 2015, she wasn't very helpful and made me feel as if I am being a bother to her, her lack of interest was appaling, non the less she gave me the prices and the plans available, but rushed through everything after which I requested if she could possibly send me the plans and pricing via email for me to read thru and make my decision, I am still waiting for the email.<br> This makes me second guess taking up medical aid with discovery, because if I am waiting so long for a response for a medical aid quote, how will the service be should I become a member?<br> You guys are rated the best in medical aid and I was extremely excited to join, only to be helped by someone that does not show any interest in your products on offer.<br> I do not want to throw in the towel with Discovery as most of the reviews I have read are good, but my experience for only wanting to apply has not been very pleasant.<br> <br> Regards<br> Roshana<br>