BB
BonJovi B
1 reviews | Active since May 2011
03 Oct 2023, 11:55
How hard is it to change banking details?
In September I requested a change of my banking details. I had to send numerous emails and make lot of phone call to try and get it done. Yet it never happened. My monthly premium is still going off against my old banking details. How *********** is Discovery?
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Replies (2)
Discovery Health's replyOfficial
03 Oct 2023, 12:19Dear BonJovi B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply03 Oct 2023, 12:19
Official
Dear BonJovi B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
04 Oct 2023, 15:53Dear Bonjovi B
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply04 Oct 2023, 15:53
Official
Dear Bonjovi B
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team