ZN
Zandile N

1 reviews | Active since Oct 2018

23 Aug 2023, 14:38

How does a transfer process take 7 days??

I have been going back and forth now for a week with one of your brokers. How does activation of transfer from one employer to the other take 7 days. I have an appointment with my psychiatrist tomorrow and my medical aid is still not active!!!

0
Replies (2)
Discovery Health
Discovery Health's reply24 Aug 2023, 07:31
Official
Dear Zandile N We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply24 Aug 2023, 15:55
Official
Dear Zandile N 
We have contacted you regarding your query.  Regards Discovery Health Servicing Team