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lucas.molea lucas.molea

1 reviews | Active since Mar 2017

17 Sept 2019, 16:17

How do you get listed for a medical aid account that was closed in July 2018?

I received an email informing me I have been listed for a medical aid account that was closed over a year ago. Discovery Health did it. For a company that holds all my accounts from life insurance, car insurance, vitality. I am disgusted with the latest stunt they have pulled. If I owe a company they need to inform me if I owe them before listing me for something I am not aware of. The call centre agent confirmed that I do not owe them then Why am I listed Discovery Health?

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Replies (3)
Discovery Health
Discovery Health's reply18 Sept 2019, 11:08
Official
Dear Lucas

Your concerns are important to us. We will contact you soon to answer your comments.

Kind regards
Discovery Health Servicing Team 


Discovery Health
Discovery Health's reply19 Sept 2019, 12:46
Official
Dear Lucas

We have been in touch with you to answer your comments.

Regards
 Discovery Health Servicing Team

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lucas.molea lucas.molea's update19 Sept 2019, 12:49
Reviewer Update
Thanks Discovery Health for rectifying the issue speedily. Awesome.