How discovery Outsmart members on the Smart series plan

A one star rating has to be given even though it is not deserving. Yesterday my post regarding my attempt to get my prescription filled and it being denied was "handled" according to discovery. What a joke. 1. I am being advised that as a member I should look up which acute medication are not covered by the Smart Series Plan. 2. When I requested the list I am informed that there is no list however they (discovery) look at ingredients the medication comprise of? 3. I am then told that I should look at the ingredients...so funny cos a. I am not a medical doctor and would not know what is in the meds b. I only get a script with the name of the medication required. So the advice given really makes no sense. 4. To top it all of I am being told that I should attempt to get these meds through from the savings that is still there from our old plan...now you scratching where there is no itch!!! You handled my query I don't think so your response is a slap in the face. Well done on a really bad and snottu response!!!