Hostage: Not customer

<p>I joined Discovery Medical aid in 2006. My wife joined later in 2007, and since then I am paying a "late joiner penalty", because Discovery don't recognise the fact that she belonged to a medical aid fund in Namibia, where we came from. </p> <p>I am paying more than R300 a month now for this penalty, and they are not prepared to remove it. Both my wife and I belonged to my previous medical aid, which I paid for.</p> <p>So Discovery don't charge me a "late joining penalty", but I am paying this for my wife for the last 11 years already.</p> <p>I don't feel like a customer of Discovery: this is an abusive company/client relationship where they dictate the rules and I am almost force to follow them.</p> <p>I am sick and tired of this abuse and need to know if something can be done about this. Times are difficult in SA for us all, and I can't afford to pay money to a company I don't need to. </p> <p>Please stop this abusive methods you are employing to keep clients hostage!</p>