AN
Andries N

1 reviews | Active since Dec 2011

14 Feb 2018, 10:44

Hospital vs in Dr Rooms payment policy

I had major dental work done. I selected to have it done in the Dr rooms. Anesthetist came to Dr rooms and administered medication. Took 4 hours to complete the work. Discovery Health refuses to pay any costs as in hospital costs because it was done in dentists rooms. Had I gone to hospital, Discovery would have been saddled with full costs plus the additional hospital and theater costs. Instead of a total R 25,000.00 bill it would have been a R 60,000 bill. This policy sucks and must be addressed. It is ****************. Discovery Health Front page starts off.... "The success of Discovery Health is due to our ability to offer a fully integrated, value-driven healthcare operating system to our clients, centred on meeting the full spectrum of healthcare needs of client medical schemes."

There is ZERO value in what they offer their customers. It is just a money grabbing entity making millions in profit.

0
Replies (2)
Discovery Health
Discovery Health's reply14 Feb 2018, 12:03
Official

Dear nelkwagga

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply16 Feb 2018, 14:45
Official

Dear nelkwagga

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team