IU
Inam U

1 reviews | Active since Mar 2011

24 Nov 2016, 14:16

Hospital plan, pathetic service and don't cover in hospital expense

<p>First time in my life I was forced by the company (Shoprite/Computicket) to get register with Discovery Health Medical Aid.</p> <p>Shoprite provide me a Medical Scheme brochure that states clearly, it’s full hospital plan, that cover everything in the hospital, if you are admitted.</p> <p>When my wife got admitted in the hospital and she went for a minor operation, Discovery only paid 20% of Surgeon fees, rest I have to pay…, mentioning reason “claim exceeds the maximum amount payable by the Scheme” This is a *****.</p> <p>I have called Discovery Medical aid call centre number ********** .252 serval times to inquire, I never get through with a human/consultant. Really sick and tired of such a pathetic and absurd service.</p> <p> </p>

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Replies (1)
Discovery Health
Discovery Health's reply24 Nov 2016, 14:38
Official

Dear iu96

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team