gY
gareth Y

1 reviews | Active since Jul 2013

23 Jun 2017, 19:28

Hospital cover and not a cent paid!!!!

<p>I was in a bad car accident where i was T boned by another car which resulted in 3 cars being damaged.</p> <p>On impact i passed out cold and woke up just before my vehicle hit another car. I have sustained serious whiplash on my neck and back as well as buising on my back and ribs. I have been in bed for almost two weeks now trying to recover. I was rushed to casualty at the HOSPITAL while in shock and pain and discovery has refused to pay a cent. Claiming that the funds must come out of a savings fund!</p> <p> </p> <p>I am on a classic core HOSPITAL PLAN and discovery has rules in place so that they don't have to pay anything! I now have to carry the cost out of my pocket and am currently undergoing treatment.</p> <p> </p> <p>What is the use of having a HOSPITAL PLAN and paying money every month, just to get refused when i need IN HOSPITAL AID!! This is absolutely rediculous and i will be exploring other options! Apparently they only start paying when you are admitted! How is a life theatening emergency classified as day to day Benifits!! none of this is clearly explained in the plan guide either!</p> <p> </p> <p>They find every reason not to pay!!</p>

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Replies (2)
Discovery Health
Discovery Health's reply26 Jun 2017, 09:20
Official

Dear gareth497

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply27 Jun 2017, 12:01
Official

Dear gareth497

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team