Hospital claim not being processed correctly: 22/05/2025

Item: Discovery Health
Rating: 1
Author: Anna G

I have been trying to resolve a hospital claim dated 22/05/2025 that was processed incorrectly. I have around 20 reference numbers since June. Even an online complaint has not resolved the matter.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

19 Aug 2025, 12:16

Dear Anna G

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply19 Aug 2025, 12:16

Official

Dear Anna G

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

10 Sept 2025, 11:29

Dear Anna G

We are still busy investigating your query and will contact you soon.

Regards

Discovery Health Servicing Team

Discovery Health's reply10 Sept 2025, 11:29

Official

Dear Anna G

We are still busy investigating your query and will contact you soon.

Regards

Discovery Health Servicing Team