AF
Andrew F
1 reviews | Active since Jun 2022
23 Jun 2022, 20:02
Hospital Claim - Code 133 Error
Hi,
My dad is currently in ICU and has been for the past 3 weeks. He has been looked after by two specialist doctors and have been claiming their services successfully over this period.
However, over the past two days, both their in-hospital services claims have been rejected and the reason code used is 133. This is incorrect as my dad is still in ICU receiving treatment. Please kindly assist and rectify the error.
Thank you.
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Replies (2)
Discovery Health's replyOfficial
24 Jun 2022, 06:54Dear Andrew F
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply24 Jun 2022, 06:54
Official
Dear Andrew F
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
27 Jun 2022, 14:16Dear Andrew F
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply27 Jun 2022, 14:16
Official
Dear Andrew F
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team