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Net X

1 reviews | Active since Jan 2013

14 Aug 2017, 16:00

Hospital bills not paid

<p>I went in for an operation on 02/08/2017 to have my wisdomteeth removed in Hospital at Sunward Park hospital. I phoned in beforehand and sent an email to get my reference number which I provided to my dentist so that they can book the operation for me. Now you guys tell me that I have an outstanding account of more than R5000! This was done in hospital and is supposed to be paid from my In Hospital Stay. Now you want to come with nonsense of the operation not being authorized and my out of hospital funds being exceeded! I phoned both the hopital and the dentistry now and they say you have never operated with an authorization code, just the reference number! I will NOT settle this account. I expect management to call me and assist me! I'm only with you guys for a couple of months and already regretting my decision.</p>

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Replies (2)
Discovery Health
Discovery Health's reply15 Aug 2017, 08:58
Official

Dear Dinette

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply16 Aug 2017, 11:24
Official

Dear Dinette

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team