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Bernadette B
1 reviews | Active since Nov 2022
06 Feb 2023, 17:33
Hospital authorization refused
As a member with Discovery forever and now I have to go to hospital Discovery refuse to give me an authorization to be admitted, they claim a day hospital does not fall under their hospital cover, I gave them my ICD-10 codes wich is for a bone biopsy to be done, I was refuse codes at all. Do they want my doctor to cut to the bone in his rooms? Why do I pay medical aid and are not able to be admitted in hospital
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Replies (2)0
Replies (2)Discovery Health's replyOfficial
07 Feb 2023, 07:44Dear Bernadette B We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. RegardsDiscovery Health Servicing Team
Discovery Health's reply07 Feb 2023, 07:44
Official
Dear Bernadette B We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. RegardsDiscovery Health Servicing Team
Discovery Health's replyOfficial
08 Feb 2023, 11:14Dear Bernadette B
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply08 Feb 2023, 11:14
Official
Dear Bernadette B
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
