SD
SUZETTE D

1 reviews | Active since Apr 2017

11 May 2018, 13:49

HOSPITAL AUTHORIZATION CLAIMS PROCESSED AGAINST MSA

I would rather rate no star at all. The service on claims is horrific, pathetic to say the least. I had the exact same experience last year ....feels like dejavu..but I was expecting it...and Discovery did not disappoint in that area ...the rest...yes they did ;-(

0
Replies (2)
Discovery Health
Discovery Health's reply11 May 2018, 14:06
Official

Dear vandeventersuzette

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply15 May 2018, 10:46
Official

Dear vandeventersuzette

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team