dN
duduzile N

1 reviews | Active since Jul 2016

05 Jul 2016, 13:27

horrible service received from discovery

<p>You are such a disgrace!!!!!!! why have you taken from day to day savings while I have unlimited hospital cover.I am appled by such behaviour from a big company such as discovery.To make matters worse I contacted your customer service centre and even the consultant couldnt explained why you have deducted from my day - day saving while i was admited in hospital.I was given reference number REF ********** 687.I need to understand what happened to my R3550 day to day savings and reversed!!!</p>

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Replies (1)
Discovery Health
Discovery Health's reply14 Jul 2016, 11:10
Official

Thank you for speaking to us and allowing us to address your concerns. As discussed, we’ll contact you with feedback as soon as the matter is finalised.

We apologise for the frustration this has caused.

Regards

Arthi