Horrible Service

The pure arrogance of Discovery , Im a key care plus member , i wanted to cancel my membership and upgrade it to a different one which is more suitable for my needs, instead an arrogant individual named Anika has decided to withdraw my membership , without even hearing what i needed to say , now im without a medical aid. if my medical aid is closed they must also close the vitality, and my discovery bank account while at it. Absolutely horrible service. I will be taking this to diiferent media houses. maybe a lesson will be learnt.