DG
Deon G
1 reviews | Active since Nov 2023
21 Feb 2026, 12:28
Horrible service
Hi i paid 11 December 2025 6 January 2026 5 February 2026 manual payment. Please u are debiting double why.because the account is up to date.
I phone in and email proof of payments to *** and ***
Even got a email back with reference number: ***
My grandfather Bobby perumaal is 89 years old and is sick with cancer and needs to be admitted in hospital but cannot because the medical aid is still not active. Discoveries accounts department is horrible! This is very bad service that discovery is offering! I will attach December,January and February proof of payments! If this is not sorted out,I will be posting this on Hello Peter!
Discovery Medical aid membership no : ***
Bobby perumaal id no: ***
Helpful (0)
Replies (6)0
Replies (6)
Discovery Health's replyOfficial
23 Feb 2026, 06:35Dear Deon G
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply23 Feb 2026, 06:35
Official
Dear Deon G
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
DG
Deon G's updateReviewer Update
23 Feb 2026, 08:57Im on the phone with discovery health over 30mins and they can't even get hold of the people that work at the billing accounts department!
DG
Deon G's update23 Feb 2026, 08:57
Reviewer Update
Im on the phone with discovery health over 30mins and they can't even get hold of the people that work at the billing accounts department!
DG
Deon G's updateReviewer Update
23 Feb 2026, 09:08My grandfather is going to pass away anytime now,i need to take him to hospital asap!
But you accounts/billing department know one can get hold of them,this is really bad service yourl offer!
If he passes away its going to be on discovery health.
But you accounts/billing department know one can get hold of them,this is really bad service yourl offer!
If he passes away its going to be on discovery health.
DG
Deon G's update23 Feb 2026, 09:08
Reviewer Update
My grandfather is going to pass away anytime now,i need to take him to hospital asap!
But you accounts/billing department know one can get hold of them,this is really bad service yourl offer!
If he passes away its going to be on discovery health.
But you accounts/billing department know one can get hold of them,this is really bad service yourl offer!
If he passes away its going to be on discovery health.
Discovery Health's replyOfficial
25 Feb 2026, 15:34Dear Deon G
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply25 Feb 2026, 15:34
Official
Dear Deon G
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
DG
Deon G's updateReviewer Update
02 Apr 2026, 08:56Discovery medical aid triple debited my grandfather bank account again.
Discovery accounts department is very bad,they can't even find payments even when you sent them all the proof.
Kirsty from retail medical aid scheme please can you contact us
*** thanks
Discovery accounts department is very bad,they can't even find payments even when you sent them all the proof.
Kirsty from retail medical aid scheme please can you contact us
*** thanks
DG
Deon G's update02 Apr 2026, 08:56
Reviewer Update
Discovery medical aid triple debited my grandfather bank account again.
Discovery accounts department is very bad,they can't even find payments even when you sent them all the proof.
Kirsty from retail medical aid scheme please can you contact us
*** thanks
Discovery accounts department is very bad,they can't even find payments even when you sent them all the proof.
Kirsty from retail medical aid scheme please can you contact us
*** thanks
Discovery Health's replyOfficial
15 Jul 2026, 09:39Dear Deon G
We have been in contact with you.
Regards
Discovery Health Servicing Team
Discovery Health's reply15 Jul 2026, 09:39
Official
Dear Deon G
We have been in contact with you.
Regards
Discovery Health Servicing Team