KT
Keneilwe T
1 reviews | Active since Jun 2021
30 May 2025, 10:00
Horrible Service
What an awful ordeal. I went to one of the Medical Aid network hospital because my ankle was swollen and painful only to be told that my medical aid does not cover xrays out of hospital. I first had to first settle an old bill that Discovery did not pay and then pay for the new one. Tried calling the medical aid and received no help and was told that my option does not cover out of hospital benefits. I am so disappointed because this is not the first time this happens with Discovery. They also didn't pay for my chronic bloods even though I am registered for chronic benefits. I am so appualled by the service I have received from Discovery. PLEASE DONT EVEN BOTHER CHOOSING THEM.
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
30 May 2025, 10:46Dear Keneilwe T
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply30 May 2025, 10:46
Official
Dear Keneilwe T
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
30 May 2025, 16:56Dear Keneilwe T
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply30 May 2025, 16:56
Official
Dear Keneilwe T
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
