Horrible Service

Item: Discovery Health
Rating: 2
Author: Busisiwe R

Best product mix and rewards programme BUT the service is horrible, across all products. At this rate I am worried what would happen if I had a claim. They are struggling just to deal with my basis product transition issues. I have outstanding issues for months on my Vitality, Insure, and Invest products!!!

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

21 Dec 2022, 07:23

Dear Busisiwe R

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply21 Dec 2022, 07:23

Official

Dear Busisiwe R

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

23 Dec 2022, 13:32

Dear Busisiwe R

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply23 Dec 2022, 13:32

Official

Dear Busisiwe R

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team