KD
Kelly D
1 reviews | Active since Nov 2020
17 Jun 2025, 12:18
HORRIBLE SERVICE
My mother app**** for member for her and my dad 4 months ago. They responded asking for a hand-written signature and not a digital one. My mom responded the same day with what they required and resubmitted the forms but up until today, no one is responding to her or got back with any type of feedback. Keep in mind that even when the application goes through, there’s still going to be a waiting period before they medical aid can be used. They know all this but still wasting people’s time. HORRIBLE SERVICE AND NOT RECOMMENDED!!!
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Replies (6)KD
Kelly D's updateReviewer Update
17 Jun 2025, 12:23It’s been 3 months since the last response from them and my parents are still seeking membership. These people do not value clients and have no interest in rendering any type of service.
KD
Kelly D's update17 Jun 2025, 12:23
Reviewer Update
It’s been 3 months since the last response from them and my parents are still seeking membership. These people do not value clients and have no interest in rendering any type of service.
Discovery Health's replyOfficial
17 Jun 2025, 12:58Dear Kelly D
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's reply17 Jun 2025, 12:58
Official
Dear Kelly D
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
KD
Kelly D's updateReviewer Update
17 Jun 2025, 13:09Please get back to me ASAP because this has been going on long enough and my parents are still without coverage. Do better guys
KD
Kelly D's update17 Jun 2025, 13:09
Reviewer Update
Please get back to me ASAP because this has been going on long enough and my parents are still without coverage. Do better guys
Discovery Health's replyOfficial
30 Jun 2025, 10:47Dear Kelly D
Please check your emails for final feedback from us. Regards Discovery Health Servicing Team
Please check your emails for final feedback from us. Regards Discovery Health Servicing Team
Discovery Health's reply30 Jun 2025, 10:47
Official
Dear Kelly D
Please check your emails for final feedback from us. Regards Discovery Health Servicing Team
Please check your emails for final feedback from us. Regards Discovery Health Servicing Team
KD
Kelly D's updateReviewer Update
17 Jul 2025, 14:41Why is no one getting back to my mother? You guys are ***********. On Monday she got another request to submit forms and still no acknowledgment or feedback after she sent this. Stop giving grown people the run-around!!! Useless company
KD
Kelly D's update17 Jul 2025, 14:41
Reviewer Update
Why is no one getting back to my mother? You guys are ***********. On Monday she got another request to submit forms and still no acknowledgment or feedback after she sent this. Stop giving grown people the run-around!!! Useless company
Discovery Health's replyOfficial
21 Jul 2025, 14:53Dear Kelly D
Please check your emails for feedback from us. Regards Discovery Health Servicing Team
Please check your emails for feedback from us. Regards Discovery Health Servicing Team
Discovery Health's reply21 Jul 2025, 14:53
Official
Dear Kelly D
Please check your emails for feedback from us. Regards Discovery Health Servicing Team
Please check your emails for feedback from us. Regards Discovery Health Servicing Team