1 reviews | Active since May 2017

18 May 2017, 09:05

Horrible Service

<p>All they do is collect premiums and increase premiums but when it comes to giving decent service to their clients they simply dont care.</p> <p> </p> <p>I request for confirmation of premium every month and it is suppossed to be provided with 5 working days but always ends up being after 3 weeks, simply because they always get the request incorrect or simply dont come back to you as they should on time and I have to keep on following up and sent from pillar to post.</p> <p> </p> <p>Please have some respect for the people who support your business.</p>

0
Replies (2)
Discovery Health
Discovery Health's reply22 May 2017, 09:39
Official

Dear ana-prescilla-souto-makina

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply24 May 2017, 13:42
Official

Dear ana-prescilla-souto-makina

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team