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Peseverance M
1 reviews | Active since Aug 2019
23 Aug 2019, 11:28
Horrible Service!!
Dear discovery i am very shocked at how you treat your clients. I am a pregnant woman who has to run after you to fix a problem that has nothing to do with me. For 2 weeks straight i have been calling you and you keeping telling me you will call me back but till today i await your Call. All i need is my new basket of pregnancy benefits so that i can attend my antenatal appointments. The reason we take medical aid to begin with is so that we have a peace of mind during times like these but no here i am as pregnant as i am i cant access my pregnancy benefits.Your service is really shocking to say the least
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Discovery Health's replyOfficial
23 Aug 2019, 12:05Dear Peseverance Msibi
Your concerns are important to us. We will contact you soon to answer your comments.
Kind regards
Discovery Health Servicing Team
Your concerns are important to us. We will contact you soon to answer your comments.
Kind regards
Discovery Health Servicing Team
Discovery Health's reply23 Aug 2019, 12:05
Official
Dear Peseverance Msibi
Your concerns are important to us. We will contact you soon to answer your comments.
Kind regards
Discovery Health Servicing Team
Your concerns are important to us. We will contact you soon to answer your comments.
Kind regards
Discovery Health Servicing Team
PM
Peseverance M's updateReviewer Update
26 Aug 2019, 08:41I have been getting this response each time when i call. it's the third week now and no one is calling me. You must just say it when you want us to cancel our membership don't put us through the misery of running after you
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Peseverance M's update26 Aug 2019, 08:41
Reviewer Update
I have been getting this response each time when i call. it's the third week now and no one is calling me. You must just say it when you want us to cancel our membership don't put us through the misery of running after you