HORRIBLE SERVICE

I have called your customer service numerous times, but the wait times are excessively long, causing me to incur significant airtime costs. As a result, I resorted to logging a ticket via email at ***. Unfortunately, I have only received automated responses and no meaningful feedback. I have sent five emails requesting a callback over the past three weeks, but there has been no response. It is disheartening that I am compelled to use your services due to my employer’s policy, yet the service provided has been far from satisfactory. I kindly request immediate attention to this matter and a prompt resolution of my refund.