CD
Christine D
1 reviews | Active since Mar 2020
13 Nov 2023, 10:41
Horrible service
Can someone please assist me by escalating my claim. I'm having the same issue I've had previously which was about 2 years ago... so that means that nothing has been done to improve the service and efficiency within the claims department and any suggestions that clients make fall on deaf ears...
Helpful (0)
Replies (3)0
Replies (3)
Discovery Health's replyOfficial
13 Nov 2023, 10:46Dear Christine D
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply13 Nov 2023, 10:46
Official
Dear Christine D
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
13 Nov 2023, 17:39Dear Christine D
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply13 Nov 2023, 17:39
Official
Dear Christine D
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
CD
Christine D's updateReviewer Update
16 Nov 2023, 05:25Hi there, please can I get feedback on the second claim, I resubmitted a bunch of times and still don't see if, also they never paid the 1st one yet although I've updated my bank details.
CD
Christine D's update16 Nov 2023, 05:25
Reviewer Update
Hi there, please can I get feedback on the second claim, I resubmitted a bunch of times and still don't see if, also they never paid the 1st one yet although I've updated my bank details.