Horrible service

Item: Discovery Health
Rating: 1
Author: Aziza W

HORRIBLE SERVICE. My dear mother was admitted to hospital on the 23rd of September 2020 it was an emergency for a blood clot in her leg and nothing is being covered. So basically if Discovery says they cover emergencies etc they are lying. It is 4 months later and absolutely NOTHING has been sorted out, after I have tried to multiple times. The loss of my dearly departed mother has been made a million times worse having to deal with this too.

Helpful (0)

Replies (3)

Discovery Health's replyOfficial

27 Jan 2021, 07:21

Dear Aziza W

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply27 Jan 2021, 07:21

Official

Dear Aziza W

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

10 Feb 2021, 14:04

Dear Aziza W

We’ve contacted you regarding your complaint.

Regards

Discovery Health Servicing Team

Discovery Health's reply10 Feb 2021, 14:04

Official

Dear Aziza W

We’ve contacted you regarding your complaint.

Regards

Discovery Health Servicing Team

Aziza W's updateReviewer Update

09 Mar 2021, 09:23

Thank you for finding a solution. I am a happy member once again.

Aziza W's update09 Mar 2021, 09:23

Reviewer Update

Thank you for finding a solution. I am a happy member once again.