Horrible, ridiculous, poor service.

Item: Discovery Health
Rating: 1
Author: Nokuthula L

A very poor service from discovery. Am ready to switch to another provider. I am not asking for a favor but a service as a paying client. Maybe I am just a customer. Their apps don't work, then the whatsapp that is useless and not sure what they are trying to archive with that. To think I just signed up for car insurance still no help. I would NOT RECOMMEND DISCOVERY TO ANYONE. maybe it time to actually explore other options in the market.

Helpful (0)

Replies (3)

Discovery Health's replyOfficial

14 Mar 2022, 07:00

Dear Nokuthula L

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's reply14 Mar 2022, 07:00

Official

Dear Nokuthula L

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

14 Mar 2022, 12:56

Dear Nokuthula L

We have been in contact with you to discuss your concerns.

Regards Discovery Health Servicing Team

Discovery Health's reply14 Mar 2022, 12:56

Official

Dear Nokuthula L

We have been in contact with you to discuss your concerns.

Regards Discovery Health Servicing Team

Nokuthula L's updateReviewer Update

26 Mar 2022, 07:36

Today is the 26th and you were to get back to me. Still nothing. I have sent emails with this regard still nothing and THE MATTER IS STILL NOT FIXED. you keep moving from my call agent to the next.

Nokuthula L's update26 Mar 2022, 07:36

Reviewer Update

Today is the 26th and you were to get back to me. Still nothing. I have sent emails with this regard still nothing and THE MATTER IS STILL NOT FIXED. you keep moving from my call agent to the next.