LS
Lydia S

1 reviews | Active since Aug 2013

12 Feb 2025, 14:06

Horrible Medical Aid

I received an Authorization Number/letter from Discovery for my knee operation. Confirming that I can go ahead with the operation, just to receive a Claims Notification this morning stating that the Anaesthesiologist will not be paid! WHAT did they expect a life operation???? Since when can you do any operation without Anaesthetics? We had problems on problems on problems since we joined Discovery.

0
Replies (2)
Discovery Health
Discovery Health's reply13 Feb 2025, 06:49
Official
Dear Lydia S 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply13 Feb 2025, 15:58
Official
Dear Lydia S 

We’ve been in touch with you to answer your comments. 

Regards 
Discovery Health Servicing Team