Horrible medical aid

I’m very disappointed with discovery, I mean we pay so much money to get good services, however that’s not the case, ran out of savings on my account because of you guys, 1stly Morton P C and partners, according to my understanding are you partners however when my daughter was sick melomed had to do an X-ray on her which costs an arm and a leg and charged from savings I couldn’t understand why? Then I was hospitalized and from my understanding discovery pays out 100% on hospital claim while that wasn’t the case, why? And also why was my moonboot charged from my savings account? And also I understand that my daughter is allowed 2 casualty visits however she was recently sick and I took her to melomed and again you guys refuse to pay? I mean my entire savings are finished because you never pay for anything!!! My daughter is sick right now but there’s nothing I can do because I’m out of savings, I might as well downgrade to a cheaper option and save money