1 reviews | Active since Sept 2022
Horrible experience
I can’t believe after 2 years I have to come to hello Peter again is through this horrible company and their bad service 1stly is was my short term of which I cancelled immediately and now it’s the medical aid it’s a pity for me to cancel I will have to wait till end of the year as they’re in partnership with the company I work for. I really do not understand what is the point of having a medical aid but when you need it mostly it won’t do anything for you. I was admitted in hospital March after several attempts going to the GPs and hospital as well so I was referred to a specialist of which when I arrived for my appointment my condition was worse of which led to me having to be admitted and I spent two nights month later I receive the statement of my bill of which discovery had settled funds of my stay in hospital but they did not pay 2 of the doctors who were taking me to theatre based on the fact that the codes didn’t show it was an emergency for me to be admitted I have been trying to get assistance since than with no help now am left with a huge debt that I need to pay and I have no money to afford it that means I will be blacklisted where as I pay medical aid on the monthly basis, even now am still not well but am even afraid to continue getting any assistance as I am uncertain my medical aid will help or not coz I know I wouldn’t be able to afford it out of my own costs.
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
