SA
Sibahle A

1 reviews | Active since Aug 2024

24 Apr 2025, 07:55

Horrible customer service. Would not recommend!

They are absolutely the worst. If I wasn’t 9 months pregnant dealing with a lot already, I would move all my services to a different provider. My OBGYN claims get rejected because I have nothing left on my medical savings when it’s supposed to be a maternity benefit. I had to call to get this rectified and they are still doing it. I am still waiting for my Clicks cashback, they keep “escalating” and giving me different references, nothing gets done. I also had to call and query about my fuel cashback in order to get something. Don’t waste your time with Discovery, their service is absolutely ********** and disgusting!

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Replies (1)
Discovery Health
Discovery Health's reply24 Apr 2025, 09:32
Official
Dear Sibahle A

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
Regards Discovery Health Servicing Team