SA
Sibahle A
1 reviews | Active since Aug 2024
06 May 2025, 10:08
Horrible customer service. Would NEVER recommend them!
Horrible customer experience. My clicks partner benefit shows activated on the profile but I have NEVER received any cashbacks. I had to call and ask for this and Discovery has been sending me from post to pillar for months on end. A few weeks ago they said they would send me a voucher, I still have not received any further correspondence or update. They told me to keep using Clicks and they will do a backdate and give me my miles - still nothing. Very disappointed in them and would NEVER recommend them to anyone. If I could rate them less than 1 star I would. Absolutely appalled.
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Replies (2)0
Replies (2)Discovery Health's replyOfficial
06 May 2025, 10:23Dear Sibahle A
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply06 May 2025, 10:23
Official
Dear Sibahle A
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
07 May 2025, 16:44Dear Sibahle A
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply07 May 2025, 16:44
Official
Dear Sibahle A
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
