NV
Nicole V

1 reviews | Active since Jun 2020

20 Jul 2023, 09:01

HORRIBLE

Really such horrible and degusting service , I have been waiting for my forms since Monday , email says there is a 16Hr SLA , ITS REALLY POOR , WHEN YOU CALL , CALL GETS GET OFF , YESTERDAY I CALLED AND WAS TOLD. TODAY I AM BEING TOLD THAT THERE IS A BACKLOG ???? WHAT ON LIVING EARTH

0
Replies (2)
Discovery Health
Discovery Health's reply20 Jul 2023, 09:44
Official
Dear Nicole V 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply21 Jul 2023, 15:49
Official
Dear Nicole V

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team