Horrible

As said once before. The only way to get in touch with a manager is if you complain here. Stage IV MBC, waiting for my chemo approval. Got it but some medicines was not on approval. Phoned 100 times, escalated, explained rhe urgency. Was told I will have feedback Wedneaday COB. Phoned Friday, would have feedback COB. Up until now no reply, no call back,no email. Asked for a manager and was told non are available. And I wait. The cancer is spreading like a wild fire, after approval still 4 days to have the medicine made up. I think they are slowing down the process in the hopes that I die before they need to pay for chemo. At this rate they will not have to wait to long. I am very very dissapointed and feel like giving up.