RR
Richard R

1 reviews | Active since Oct 2011

31 Aug 2020, 10:54

********** service

Double payments. No tax certificates. No communication from Discovery since 2016. Loading of dependants is a story and a halve. How you do business I don't know. Your incompetence will cost people's lives. Vanessa Smith you better respond to my emails immediately. It is now almost 11AM and no response from you.

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Replies (4)
Discovery Health
Discovery Health's reply31 Aug 2020, 11:30
Official
Dear Richard

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply31 Aug 2020, 14:44
Official
Dear Richard

We contacted you and addressed your concerns. 

Regards 
Discovery Health Servicing Team
RR
Richard R's update31 Aug 2020, 15:41
Reviewer Update
Hi. You contacted me? Are you very sure? Where are the replies to emails sent? Confirmation of payments mistake. Addition of a dependant, new broker. I have not spoken to anyone today from Discovery. No emails received from Vanessa Smith. Etc etc etc
RR
Richard R's update31 Aug 2020, 16:06
Reviewer Update
Discovery Health. You did not contact anyone neither myself not my wife. That is a utter lie from your side. Vanessa Smith does not reply to emails at all.
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