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Crystal L

1 reviews | Active since Dec 2010

12 Nov 2015, 07:31

********** Service

I've mailed numerous queries to Vitality. My membership was cancelled two months ago, and deductions from my account still takes place. After attempts to get answers I was told the deduction, from my account was done on the behalf of someone else. This person is not even related to you. A consultant told me a refund will be done and to date i'm still waiting on Discovery to process the refund, we in a new month and i'm wondering if they'll pay someone else's Vitality again with my funds??

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Replies (1)
Discovery Health
Discovery Health's reply13 Nov 2015, 11:11
Official
Hello crissyB,

Thank you for your comment.

We are currently investigating and will be in contact to assist.

Regards
Arthi