CL
Crystal L
1 reviews | Active since Dec 2010
12 Nov 2015, 07:31
********** Service
I've mailed numerous queries to Vitality. My membership was cancelled two months ago, and deductions from my account still takes place. After attempts to get answers I was told the deduction, from my account was done on the behalf of someone else. This person is not even related to you. A consultant told me a refund will be done and to date i'm still waiting on Discovery to process the refund, we in a new month and i'm wondering if they'll pay someone else's Vitality again with my funds??
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Replies (1)Discovery Health's replyOfficial
13 Nov 2015, 11:11Hello crissyB,
Thank you for your comment.
We are currently investigating and will be in contact to assist.
Regards
Arthi
Thank you for your comment.
We are currently investigating and will be in contact to assist.
Regards
Arthi
Discovery Health's reply13 Nov 2015, 11:11
Official
Hello crissyB,
Thank you for your comment.
We are currently investigating and will be in contact to assist.
Regards
Arthi
Thank you for your comment.
We are currently investigating and will be in contact to assist.
Regards
Arthi
