CV
Clive V

1 reviews | Active since Mar 2009

12 Feb 2025, 14:01

Honestly Discovery do you really have a severe financial problem?

Discovery really, if you are having financial difficulties, please just let us know. It happens to us all, and I have no doubt all will understand. I have not been able to collect my chronic medication for 2 months now, January and February and am now told the next time I can collect is March. OK, not a problem I paid for them myself, I obviously cannot, not have them. Even for my PD medication, although my neurologist states unequivocally that I need to take one a day, your, I not sure which department, perhaps your chemists have decided that I only need 28 a month, which equates to 336 tablets instead of the 365 I should have received. Thus 29 less. Again I have bought the additional myself as well as the additional for my Aspavor. What is simply ludicrous is that I always collect my medication on the same day, however although the one has been accepted, the ones above are not. This takes asinine to an art level. All I want to know is when do you think Discovery will be in a financial position to again pay for the required chronic medication, just so I know how many more months I must personally pay.

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Replies (2)
Discovery Health
Discovery Health's reply13 Feb 2025, 06:47
Official
Dear Clive V 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply14 Feb 2025, 10:46
Official
Dear Clive  

Please check your emails for feedback from us.
 
Regards
Discovery Health Servicing Team