BK
Buhle K

1 reviews | Active since Mar 2016

09 May 2017, 12:41

Highly Disappointed by this poor service

<p>I am a discovery key care plus client .I've been with discovery since 2013 but today I am not impressed at all. I was double debited by discovery instead of taking 2490 +71 key fit they debited R5122. It bounced back because I didn't have that doubled amount. I have been calling since the 1st of May until today I have not been assisted. I am on martenity leave and this is just adding Un necessary stress on me. Can a Manager call me and assist me on this matter.Im not impressed by this service at all.</p>

0
Replies (2)
Discovery Health
Discovery Health's reply09 May 2017, 13:18
Official

Dear B.K.N

We saw your comment and understand your frustration. We are investigating your query and we will contact you shortly.

Kind Regards
Discovery Health Service Team

Discovery Health
Discovery Health's reply11 May 2017, 13:30
Official

Dear B.K.N

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team