RC
Ryan C

1 reviews | Active since Jun 2014

23 Apr 2026, 14:58

Hidden costs and lack of transparency in Discovery "wellness" days

Discovery not being transparent with their fees.

A Discovery "wellness" day was hosted at my place of work recently, and it was to my understanding, that this was covered by discovery for Discovery members. What Discovery failed to mention, was that there was a cap on the amount of health checks available to users for the year and I had already used them all up. Discovery is now expecting a payment from me of R963.40 which is almost double the amount of the usual fee for the health checks.

0
Replies (2)
Discovery Health
Discovery Health's reply24 Apr 2026, 07:56
Official
Dear Ryan C

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply24 Apr 2026, 17:24
Official
Dear Ryan C

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team