Here's what Discovery has deteriorated to:

Item: Discovery Health
Rating: 2
Author: Nyvrem D

They don't respond to emails at all They respond to emails with no reference to the subject in question The Executive office doesn't respond to emails

The call centre puts you on hold FOREVER - and then you get cut off

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

09 Sept 2020, 10:16

Dear Nyvrem D

We’re sorry to hear that you are dissatisfied. We’ll investigate your concerns and contact you again once we have completed the investigation.

Regards
Discovery Health Servicing Team

Discovery Health's reply09 Sept 2020, 10:16

Official

Discovery Health's replyOfficial

10 Sept 2020, 14:57

Dear Nyvrem D

We have been in contact with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply10 Sept 2020, 14:57

Official

Dear Nyvrem D

We have been in contact with you to answer your comments.

Regards
Discovery Health Servicing Team